Customer requests

I’m always telling customers that we have no idea what we might see when out buying, so I always advise them to visit on a fairly regular basis because you never know what is going to appear in the shop. We do, however, keep a ‘wish’ book in which customers can leave a request. To be honest, our hit rate on finding very specific items isn’t great, but sod’s law dictates that the minute you want something, it ceases to exist in both time and space! So when a customer recently asked if we could keep a look out for a tall but narrow bookcase I said it probably wasn’t even worth putting it in the book because we hadn’t seen a bookcase like that for years. Typically, the next day I get a call from a builder clearing a house, would we be interested in a tall thin bookcase. Yes, we would, and yes, I bought it. In the million to one chance our interested customer hasn’t ceased to exist in time and space and is reading this, please call the shop!